The Finance Department is headed by the chief financial officer and is responsible for customer service, field service, accounting, purchasing and conservation.  The Finance Department is responsible for all financial matters and activities for the District including accounting, budgeting, accounts payable and receivable, investments, payroll, purchasing, financial analysis, and financial reporting.

The customer service and field service portion of the Finance Department handles the day-to-day affairs for the customers of the IWVWD. This includes billing, meter reading, new service applications, customer complaints, payment processing, collections, and conservation matters.